We build and scale exceptional customer support for growing eCommerce companies.
Our team is fully equipped to take over:
+ answering support requests,
+ creating and updating SOPs, FAQs, SLAs, Helpdesk articles, saved replies etc.,
+ training new agents,
+ supervising the team,
+ providing comprehensive monthly reports to improve business operations and product/service,
+ collecting insights, feature suggestions and feedback,
+ implementing improvements,
+ handling other support related tasks you may need help with.
We provide completely free onboarding with no commitment for you to get a feeling of the quality and transparency of our work.
Companies we work with are known for their above and beyond service. Astropad, Hidrate Spark, Physique 57 - just to name a few.
Learn more at dreamsupport.com